Privacy policy

At SalamJee Fragrance, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us on our Shopify-powered store.

1. Information We Collect

When you visit our website, Shopify automatically collects certain data through cookies and similar technologies. Additionally, we collect the following information when you interact with us:

  • Order Information: When you make a purchase or attempt to make a purchase, we collect your Full Name, Shipping/Billing Address, Email Address, Phone Number, Payment Information (Cash on Delivery or secure card gateways), and Order History. (Note: We do not store financial or card details directly on our servers).
  • Device & Usage Information: Automatically collected through Shopify and analytical tools, including your IP address, browser/device type, time zone, pages viewed, and referring sites.

2. How We Use Your Information

We use your personal information to:

  • Fulfill, process, and ship orders placed through our store.
  • Send order tracking updates, verification messages, and customer support communications.
  • Improve and optimize your shopping experience on our website.
  • Prevent fraudulent transactions and ensure account security.
  • Deliver relevant updates and promotional offers (only if opted-in).

3. How Shopify Handles Your Data

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform. Your data is stored securely through Shopify’s data storage, databases, and general applications protected behind secure firewalls.

You can read more about how Shopify processes personal information in the Shopify Privacy Policy.

4. Sharing Your Information

We only share necessary personal information with trusted third parties to run our business operations:

  • Courier Partners: (e.g., TCS, Leopards, PostEx) to deliver your orders to your doorstep.
  • Payment Processors: To safely process online transactions.
  • Advertising & Analytics: (e.g., Meta/Facebook, TikTok, Google) using anonymized pixels to show relevant offers and analyze site performance.

We strictly do not sell or rent your personal data to any third party.

5. Cookies

Our website uses cookies to keep track of items in your shopping cart, remember your preferences, and help us analyze web traffic. You can manage or disable cookie preferences directly through your web browser settings.

6. Data Retention & Your Rights

We retain your order information for our records unless you ask us to delete this information. As a customer, you have the right to access, update, or request the deletion of your personal data at any time by reaching out to us.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Updated policies will be posted directly on this page.

8. Contact Us

If you have any questions regarding our privacy practices or wish to submit a data request, please contact us at:

  • Phone / WhatsApp: 0321-4103272