Refund policy
At SalamJee Fragrance, your satisfaction is our first priority. If you're not completely happy with our Perfumes, you may request a return under the following conditions:
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Return Conditions:
- We accept return/exchange requests up to 15 days from the date of order delivery.
- Delivery charges are not refundable for your exchange/return order.
- Only perfumes with at least 90% of the product remaining in the bottle are eligible for a refund.
- Product is returned in its original packaging and condition.
- Customers have to pay the delivery charges for exchange order.
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Once your return is received and inspected, your refund will be processed within 10 business days.
You can always contact us for any question at 0321-4103272.